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Legal Notice and Conditions of Sale

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Publisher identification

The website www.artegioia.fr is managed by the administrator:
Arte Gioia

Cardinali Johanna

32 Chemin du linare

20200 Pietranera
tel: 06 23 92 19 93

SIREN/SIRET number: 81031437700021
APE code:  9003B (Artiste Libre)

Publication manager

Johanna Cardinali

Development, integration, hosting and distribution
OVH

SAS with a capital of €10,174,560

RCS Lille Métropole 424 761 419 00045
APE code 2620Z
VAT number: FR 22 424 761 419
Head office: 2 rue Kellermann - 59100 Roubaix - France

Chairman: Michel Paulin

OVH SAS is a subsidiary of OVH Groupe SA, a company registered in the Lille Trade and Companies Register under number 537 407 926 and located at 2, rue Kellermann, 59100 Roubaix.

The company's headquarters are located at 2, rue Kellermann, 59100 Roubaix - France

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Reproduction rights
Reuse of information and links

Any public or private site is authorised to establish, without prior authorisation, a link (including a deep link) to the information distributed on this site.

The pages of the site www.artegioia.fr must not be nested within the pages of another site (iframe). They must be displayed in a new window.

The site's visual identity

Visual identity

All graphic elements of the site are the property of Arte Gioia. Any reproduction or adaptation of the pages of the site that would use the graphic elements is strictly prohibited.

The visual identity of the site is the property of Arte Gioia.

Certification certificate

Arte Gioia formally certifies to users that the applications accessible via this portal are approved in accordance with the requirements defined by the RGS (Référentiel Général de Sécurité).

Terms and conditions of sale
Preamble

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By virtue of Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the Arte Gioia website are informed of the identity of the various parties involved in its creation and monitoring:

The natural person or legal entity that is responsible for the content of the website is

The natural or legal person proceeding to the purchase of products or services from the company, hereinafter, "the Buyer", or "the Customer" to be set out and agreed as follows

The Seller is a publisher of Arte Gioia's Products and Services for consumers, marketed through its websites. The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.

  1. Purpose

These General Terms and Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of Products or Services offered by the Seller.

  1. General Provisions

These General Terms and Conditions of Sale (GTCS) govern the sales of Products or Services, made through the Company's websites, and are an integral part of the Contract between the Buyer and the Seller. They are fully enforceable against the Buyer who has accepted them prior to placing an order.

The Seller reserves the right to change the terms and conditions of the Contract at any time.

The Seller reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The applicable GTCs then shall be those in force at the date of payment (or first payment in the case of multiple payments) of the order.

The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click.

The Customer acknowledges that he/she has received the necessary advice and information to ensure that the offer is suitable for his/her needs.

The Customer declares that he/she is legally able to contract under French law or validly represents the natural or legal person for whom he/she is contracting. In the absence of proof to the contrary, the information recorded by the Company constitutes proof of all transactions.

The Client declares that he is legally able to contract under French law or that he validly represents the natural or legal person for whom he is contracting.

  1. Price

The prices of the products sold through the websites are indicated in Euros excluding taxes and precisely determined on the pages describing the Products. They are also indicated in Euros including all taxes (VAT + other possible taxes) on the order page of the Products, and excluding specific shipping costs.

For all products shipped outside the European Union and/or French overseas departments and territories, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They shall be borne by the Buyer and are the Buyer's responsibility (declarations, payment to the competent authorities, etc.). In this respect, the Seller invites the buyer to enquire about these aspects with the relevant local authorities.

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The Company reserves the right to change its prices at any time in the future. The telecommunication costs necessary for access to the Company's websites shall be borne by the Client. Where applicable, also the delivery costs.

  1. Conclusion of the contract online

In accordance with the provisions of Article 1127-1 of the Civil Code, the Customer must follow a series of steps to conclude the contract by electronic means in order to be able to complete the order:

Information on the essential characteristics of the Product

Selection of the Product

Indication of the Customer's essential details (identification, email, address, etc.)

Acceptance of these General Terms and Conditions of Sale

Checking the elements of the order (double-click formality) and, if necessary, correcting any errors. Before proceeding with the confirmation, the Buyer has the possibility to check the details of his order, its price, and to correct any errors, or to cancel his order. The confirmation of the order shall constitute the formation of this contract.

Checking of payment instructions, payment for the products, then delivery of the order. The Customer will receive confirmation by e-mail of the payment of the order, as well as an acknowledgement of receipt of the order confirming it.

The Customer will have the possibility during the ordering process to identify any errors made in the data entry and to correct them. The language proposed for the conclusion of the contract is the French language.

The terms and conditions of the contract are the same as those of the order.

The terms and conditions of the offer and the general conditions of sale are sent back to the buyer by email when the order is placed and archived on the Seller's website. If applicable, the professional and commercial rules to which the offeror intends to submit can be consulted in the "annexed rules" section of these GTC, which can be consulted on the Seller's website at the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.

The archiving of communications, the order, the details of the order, as well as the invoices is carried out on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with the provisions of Article 1360 of the Civil Code. This information may be produced as proof of the contract.

For products delivered by the seller, the information provided by the seller shall be considered as proof of the contract.

For delivered products, delivery will be made to the address indicated by the Customer. For the purpose of the proper completion of the order, the Customer undertakes to provide his true identification details.

The Seller reserves the right to change the address of the Customer.

The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

  1. Products and Services

The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites, as well as, where applicable, the method of use of the product. In accordance with Article L112-1 of the Consumer Code, the consumer is informed, by means of marking, labelling, display or any other appropriate process, of the prices and specific conditions of the sale and performance of the services before any conclusion of the sales contract. In all cases, the total amount due by the Buyer is indicated on the order confirmation page. The selling price of the product is the one in force on the day of the order, which does not include the shipping costs invoiced in addition. These costs are indicated to the Buyer during the sales process, and in any case at the time of order confirmation. The Seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order.

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When products or services are not executed immediately, clear information is given on the product presentation page as to the delivery dates of the products or services. The customer certifies that he/she has received details of the delivery costs as well as the terms of payment, delivery and execution of the contract, as well as detailed information relating to the identity of the Seller, its postal, telephone and electronic contact details, and its activities in the context of this sale. The Seller undertakes to honour the Customer's order within the limits of available stocks of Products only. Failing this, the Seller shall inform the Customer; if the order has been placed, and failing agreement with the Customer on a new delivery date, the Seller shall refund the Customer.

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The contractual information is presented in detail and in the French language. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of the Products as well as their prices is specified on the Company's websites, as well as the minimum duration of the proposed contracts when these relate to a continuous or periodic supply of products or services. Except under special conditions, the rights granted hereunder are granted solely to the natural person signing the order (or the person holding the email address communicated).

  1. Conformity

In accordance with Article L.411-1 of the French Consumer Code, the products and services offered for sale through these GTCs comply with the regulations in force relating to the safety and health of persons, the fairness of commercial transactions and consumer protection. Regardless of any commercial guarantee, the Seller remains liable for defects in conformity and hidden defects in the product.

In accordance with the law, the Seller shall not be liable for any defects in the product.

In accordance with Article L.217-4, the Seller delivers goods that conform to the contract and is liable for any defects in conformity existing at the time of delivery. He shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility.

The seller shall be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility.

The seller shall be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility.

  1. Reservation of title clause

The products remain the property of the Company until full payment of the price.

  1. Delivery terms

The products are delivered to the delivery address that was indicated at the time of the order and within the times indicated. These deadlines do not take into account the time required to prepare the order.

The Customer is responsible for the delivery of the products.

When the Customer orders several products at the same time these may have different delivery times

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In the event of late delivery, the Customer has the option of cancelling the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. The Seller shall then proceed to reimburse the product and the "outward" costs under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone contact point (cost of a local call from a landline) indicated in the order confirmation email in order to follow up on the order.

The Seller reminds you that the order will not be processed until the end of the month.

The Seller reminds that at the moment the Customer takes physical possession of the products, the risks of loss or damage of the products are transferred to the Customer. It is the Customer's responsibility to notify the carrier of any reservations about the product delivered.

The Seller reminds the Customer that at the time of physical possession of the products, the risks of loss or damage to the products are transferred to the Customer.

  1. Availability and presentation

If an item is unavailable for a period of more than 30 working days, you will be immediately notified of the foreseeable delivery times and the order for this item may be cancelled on request. The Customer may then request a credit note for the amount of the item or a full refund and cancellation of the order.

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  1. Payment

Payment is due immediately upon ordering, including for pre-ordered products. The Customer may make payment by credit card or bank cheque. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa).Secure online payment by bank card is made by our payment service providers. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network.

Our payment providers:

Payment is made via the Paypal website

  1. Withdrawal period

In accordance with the provisions of Article L 221-5 of the Consumer Code, the Buyer has the right to withdraw without giving any reason, within fourteen (14) days from the date of receipt of his order.

The right of withdrawal can be exercised by contacting the Company as follows: This email address is being protected from spambots. You need JavaScript enabled to view it.. We inform Customers that in accordance with the provisions of Articles L. 221-18 to L. 221-28 of the Consumer Code, this right of withdrawal may not be exercised for

In the event that the right of withdrawal is exercised within the aforementioned period, the price of the product(s) purchased and the shipping costs will be reimbursed, with the return costs remaining at the Customer's expense.

Refund procedure:

  1. Guarantees

In accordance with the law, the Seller assumes the following warranties: of conformity and relating to hidden defects in the products. The Seller shall reimburse the buyer or exchange the products that are apparently defective or do not correspond to the order placed. The refund request must be made in the following manner:

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The Seller reminds that the consumer:

Has a period of 2 years from the delivery of the goods to take action with the Seller.

That he/she can choose to have the goods returned to him/her.

The consumer may choose between replacement or repair of the goods subject to the conditions set out in the above provisions. (apparently defective or not corresponding)

That he may choose between replacement and repair of the goods subject to the conditions set out in the above provisions.

That he is exempted from proving the existence of the lack of conformity of the goods during the six months following the delivery of the goods.

That, except for goods that are apparently defective or do not correspond to the goods

That, except for second-hand goods, this period will be extended to 24 months from 18 March 2016

That the consumer may also invoke the guarantee against hidden defects in the thing sold within the meaning of Article 1641 of the Civil Code and, in this case, may choose between rescission of the sale or a reduction in the sale price (provisions of Articles 1644 of the Civil Code).

That, except for second-hand goods, this period will be extended to 24 months from 18 March 2016

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  1. Complaints and mediation

If necessary, the Buyer may make any claim by contacting the company using the following contact details: This email address is being protected from spambots. You need JavaScript enabled to view it.

In accordance with the provisions of Arts. L. 611-1 to L. 616-3 of the Consumer Code, the consumer is informed that he/she may have recourse to a consumer mediator under the conditions set out in Title I of Book VI of the Consumer Code.

The consumer is informed that he/she may have recourse to a consumer mediator under the conditions set out in Title I of Book VI of the Consumer Code.

In the event that the request for a complaint to the Seller's customer service is unsuccessful, or in the absence of a response within two months, the consumer may submit the dispute to a mediator who will attempt, in complete independence, to bring the parties together with a view to obtaining an amicable solution.

  1. Resolution of the contract

The order may be cancelled by the buyer by registered letter with acknowledgement of receipt in the following cases

Delivery of a product that does not conform to the characteristics of the order

Delivery exceeding the deadline set at the time of the order or, in the absence of a date, within thirty days of payment

Unjustified price increase or modification of the product. In these cases, the buyer may demand reimbursement of the deposit paid plus interest calculated at the legal rate from the date of collection of the deposit.

The buyer shall be entitled to a refund of the deposit paid.

  1. Intellectual property rights

The brands, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

  1. Force majeure

The performance of the seller's obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent the performance thereof. The seller shall notify the customer of the occurrence of such an event as soon as possible.

  1. Nullity and modification of the contract

If any of the stipulations of this contract should be null and void, such nullity shall not entail the nullity of the other stipulations which shall remain in force between the parties. Any contractual modification shall only be valid after a written and signed agreement of the parties.

  1. Personal data protection

In accordance with Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, the Seller implements a processing of personal data which has as its purpose the sale and delivery of products and services defined in this contract. The Buyer is informed of the following:

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The identity and contact details of the data controller and, where applicable, of the data controller's representative: the Seller, as indicated at the top of these GTCs

The contact details of the Data Protection Officer: This email address is being protected from spambots. You need JavaScript enabled to view it.

The recipients or categories of recipients of the personal data, if any, are as follows:

The controller

The departments in charge of marketing

The department in charge of IT security

The department in charge of sales, delivery and ordering

The subcontractors involved in delivery and sales operations

Any authority legally authorised to access the personal data in question

The duration of data retention: 2 years

The data subject has the right to request access to, rectification or erasure of personal data from the controller

The data subject has the right to lodge a complaint with a supervisory authority

The information requested at the time of ordering is necessary for the establishment of the invoice (legal obligation) and the delivery of the goods ordered, without which the order cannot be placed. No automated decisions or profiling is implemented through the ordering process.

  1. Applicable law and clauses

All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to herein, shall be subject to French law.

The nullity of a contractual clause shall not entail the nullity of these general terms of sale.

  1. Consumer information

For the purposes of consumer information, the provisions of the Civil Code and the Consumer Code are reproduced below:

Aricle 1641 of the Civil Code: The seller is liable for the guarantee due to latent defects in the thing sold which render it unfit for the use for which it was intended, or which so diminish that use that the buyer would not have acquired it, or would have given only a lesser price for it, if he had known of them.

Article 1648 of the Civil Code: The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect. In the case provided for by Article 1642-1, the action must be brought, on pain of foreclosure, within one year from the date on which the seller may be discharged from the defects or apparent defects of conformity.

Article L. 217 of the Civil Code: The buyer must bring an action resulting from redhibitory defects within two years from the discovery of the defect.

Article L. 217-4 of the French Consumer Code: The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility.

Article L. 217-4 of the French Consumer Code: The seller delivers goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery.

Article L. 217-5 of the Consumer Code: The goods conform to the contract: 1° If they are fit for the purpose usually expected of similar goods and, where applicable:

Article L. 217-12 of the French Consumer Code: The action resulting from a lack of conformity is prescribed by two years from the date of delivery of the goods.

Article L. 217-16 of the Consumer Code: When the buyer asks the seller, during the course of the commercial guarantee granted to him at the time of the acquisition or repair of a movable good, for a repair covered by the guarantee, any period of immobilisation of at least seven days shall be added to the duration of the guarantee that remained to run. This period shall run from the date of the buyer's request for intervention or from the time the goods in question are made available for repair, if this is later than the request for intervention.

DELIVERY

Delivery

In all of France and internationally

SECURE PAYMENT

Secure payment via Paypal

Data protection

  1. Introduction

The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy details what we do with your personal information. Consenting to our use of cookies in accordance with this policy when you first visit our website allows us to use cookies each time you visit our site.

  1. Source

This document was created using a template from SEQ Legal (seqlegal.com)

  1. Collection of personal information

The following types of personal information may be collected, stored and used:

Information about your computer, including your IP address, geographic location, browser type and version, and operating system;

Information about your visits to and use of this website including the referring source, length of visit, pages viewed, and website navigation paths;

Information such as your email address, which you provide to us when you register with the site;

Information you enter when you create a profile on our website such as your name, profile picture, gender, date of birth, dating status, interests and hobbies, educational background, and employment history;

Any other personal information you provide to us.

Information such as your name and email address, which you enter to subscribe to our emails and/or newsletters;

Information you enter when you use our website services;

Information generated when you use our website, including when, how often and under what circumstances you use it;

Information relating to purchases you make, services you use or transactions you carry out on our site, which includes your name, address, telephone number, email address and banking information;

Information that you post on our website with the intention of publishing it on the internet, which includes your username, profile pictures and the content of your posts;

Information contained in any communications you send to us by email or on our website, including their contents and metadata;

Before you disclose personal information about another person to us, you must obtain that person's consent to the disclosure and processing of that personal information under the terms of this policy

  1. Use of your personal information

Personal information provided to us through our website will be used for the purposes described in this policy or on the relevant pages of the site. We may use your personal information to:

Administer our website and our business;

Personalise our website for you;

Enable your use of the services offered on our website;

To provide you with services purchased from our website;

To send you non-marketing related commercial communications;

To send you notifications about our services

To send you email notifications that you have specifically requested;

To send you our email newsletter, if you have requested it (you may inform us at any time that you no longer wish to receive our newsletter);

To send you marketing communications that you have specifically requested;

To send you marketing communications that you have requested

To send you marketing communications relating to our company or carefully selected third party companies that we believe may be of interest to you, in the form of a publication, or if you have expressly agreed, by email or similar technology (you may inform us at any time of your wish to stop receiving marketing communications);

Provide statistical information about our users to third parties (without those third parties being able to identify individual users with that information);

Process requests and complaints relating to your website made by or about you;

Maintain the security of our website and prevent fraud;

To monitor compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website's private messaging service);

If you submit personal information to our website for the purpose of publishing it, we will publish it and may use that information in accordance with the permissions you give us.

Without your explicit consent, we will not provide your personal information to third parties for their direct marketing, or that of other third parties.

When you leave a comment on our website, not only the data entered in the comment form, but also your IP address and browser user agent are collected to help us detect unwanted comments.

An anonymised string created from your email address (also known as a hash) may be sent to the Gravatar service to verify your use of the service. The Gravatar service's privacy policy is available here: https://automattic.com/privacy/. After your comment is validated, your profile picture will be publicly visible next to your comment.

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If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website can download and extract location data from these images.

  1. Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers, or subcontractors to the extent reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) to the extent reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

To the extent that we are required to do so by law;

In connection with any current or future legal proceedings;

To establish, exercise or enforce any legal right or remedy;

To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes);

To the purchaser (or potential purchaser) of any business or assets in our possession that we wish to (or are considering) selling;

To any person whom we reasonably believe to be an integral part of a court or other competent authority for the disclosure of such personal information if, in our opinion, such a court or authority would be likely to require disclosure of such personal information.

Unless otherwise provided for in this policy, we will not pass your personal information to third parties.

  1. International Data Transfers

The information we collect may be stored, processed and transferred to any country in which we operate, to enable us to use the information in accordance with this policy.

The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in the European Economic Area: the United States of America, Russia, Japan, China and India.

Personal information that you post on our website or submit for posting may be available, via the internet, throughout the world. We cannot prevent the use, good or bad, of this information by third parties.

You expressly agree to this.

You expressly consent to the transfer of personal information described in this Section 6.

  1. Storage of your personal information

This Section 7. details our data retention policies and procedures, designed to help us comply with our legal obligations regarding the retention and disposal of personal information.

Personal information that we process for any purpose is retained no longer than is necessary for that purpose or those purposes.

Without prejudice to the section, we will generally delete personal data in these categories:

The length of time we retain data: 2 years

We will retain documents (including electronic documents) containing personal data:

Where we retain personal data, we will retain it for a period of two years.

To the extent that we are required to do so by law;

If we believe the documents may be relevant to any current or potential legal proceedings;

To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes).

If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognised and approved rather than left in the moderation queue.

For users and businesses, this means that the comment can be used for the purposes of fraud prevention and credit risk reduction.

For users who register on our site (where possible), we also store the personal data specified in their profile. All users can view, edit or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.

  1. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all personal information you provide to us on secure servers (password and firewall protected).

All electronic financial transactions made through our website will be protected by encryption technologies.

You acknowledge that the transmission of information over the internet is inherently insecure, and that we cannot guarantee the security of your data sent over the internet.

You are responsible for maintaining the confidentiality of the password you use to access our website; we will not ask you for your password (except when you log in to our website).

  1. Amendments

We may occasionally update this policy by posting a new version on our website. You should check this page regularly to ensure you are aware of any changes to this policy. We may notify you of changes to this policy by email or through our website's private messaging service.

We may also post changes to this policy on our website.

  1. Your rights

You may ask us to provide you with any personal information we hold about you; the transfer of such information will be subject to the following conditions:

We may retain the personal information you request to the extent permitted by law.

You may ask us at any time not to process your personal information for marketing purposes.

In practice, you will expressly express your consent in advance for us to use your personal information for marketing purposes or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

If you have an account or have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not take into account data stored for administrative, legal or security purposes.

  1. Third party websites

Our website contains hyperlinks to third party websites and information about them. We have no control over these sites, and are not responsible for their privacy policies or practices.

The articles on this website are for informational purposes only.

The articles on this site may include embedded content (e.g. videos, images, articles...). Embedded content from other sites behaves in the same way as if the visitor went to that other site.

These websites may include content from other websites.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have a logged-in account on their website.

  1. Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.

  1. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be "persistent" or "session": a persistent cookie is stored by the browser and remains valid until its expiry date, unless deleted by the user before that date; a session cookie expires at the end of the user session, when the browser is closed. Cookies generally do not contain any personally identifiable information about a user, but the personal information we store about you may be linked to the information stored in the cookies and obtained by the cookies.

We only use session cookies and persistent cookies on our website

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The names of the cookies we use on our website and the purposes for which we use them are described below:

Google Analytics

Google Adwords

Pixel Facebook

We may use cookies to:

Recognise a computer when a user visits the website

Track users as they navigate the website

Enable the use of a shopping cart on the website

Improving the usability of a website

Analyzing website usage

Administering the website

Prevent fraud and improve website security

Customise the website for each user

Send targeted ads that may be of interest to certain users

Most browsers allow you to refuse or accept cookies:

with Internet Explorer (version 10), you can block cookies using the alternative cookie management settings available by clicking on "Tools", "Internet Options", "Privacy" and then "Advanced";

with Firefox (version 24), you can block all cookies by clicking on "Tools", "Options", "Privacy" then selecting "Use custom settings for history" from the drop-down menu and unchecking "Accept cookies from sites";

With Chrome (version 29), you can block all cookies by going to the "Personalize and Control" menu and then clicking on "Settings", "Show Advanced Settings" and "Content Settings" and then selecting "Prevent sites from setting data" from the "Cookies" header.

Blocking all cookies will have a negative impact on the use of many websites. If you block cookies, you will not be able to use all the features of our website.

You can delete the cookies already stored on your computer:

with Internet Explorer (version 10), you must delete the cookie file manually (you can find instructions on how to do this here );

with Firefox (version 24), you can delete cookies by clicking on "Tools", "Options", and "Privacy", then selecting "Use custom settings for history" and clicking on "Show cookies", then "Delete all cookies";

with Chrome (version 29), you can delete all cookies by going to the "Personalize and Control" menu and then clicking on "Settings", "Show Advanced Settings" and "Delete Browsing Data" and then "Delete Cookies and Module Data from Other Sites" before clicking on "Delete Browsing Data".

Deleting cookies will have a negative impact on the use of many websites.

If you leave a comment on our site, you will be offered to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you visit the login page, a temporary cookie will be created to determine whether your browser accepts cookies.

When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, the lifetime of a screen option cookie is one year. If you check "Remember me", your login cookie will be retained for a fortnight. If you log out of your account, the login cookie will be deleted.

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By editing or publishing a publication, an additional cookie will be stored in your browser. This cookie does not include any personal data. It simply indicates the ID of the publication you just edited. It expires after one day.

The processing described below is carried out by OVHcloud in order to comply with its legal obligations (Article 6.1.c) of the GDPR).

In the context of its activities, OVHcloud is subject to various legal obligations, compliance with which requires the processing of personal data.

Thus, in the context of compliance with its accounting and tax obligations, OVHcloud processes data and keeps evidence relating to orders placed by its customers and their payment.

In addition, in order to ensure the security of the services it offers, in accordance with the provisions of Article 32 of the RGPD, or to comply with the obligations placed on it when it acts as an electronic communications service provider as provided for in Article 4 of the Directive " privacy and electronic communications  "2002/58 (ePrivacy), OVHcloud keeps identification data (surname, first name, user ID, customer ID, proof of identity, proof of address) as well as technical data relating to the use of services (traffic and location data, connection logs and event logs).

OVHcloud also has an obligation to respond to requests to exercise the rights of persons affected by the processing of personal data, or to certain requests from courts and judicial or administrative authorities for the communication of information, or to declare certain personal data breaches, which involves the processing of personal data.

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